@tbfobyyashica.com allows a friendly policy to ensure your purchases are free of stress. We offer a “100% Buyer Protection Program” for our valued customers. We are always with you, before and after your purchase. As an additional measure, please read through the following terms & conditions prior to making a purchase.

 

Exchange Fee: An exchange charge of ₹200 will apply. This fee covers the cost of return pickup.

Process:

Initiation: To initiate an exchange, please notify us within 72 hours of receiving the product, stating the reason for the exchange.

Condition: The product must be in its original condition, with tags and the original bill.

Video Requirement: Send us a video of the product being packed for return.

Return Pickup: Our team will arrange for the return pickup once you’ve provided the required video and details.

Exchange Shipping: The replacement product will be shipped only after we have received the returned item.

Payment: Please make the exchange payment of ₹200 .

Processing Time: The entire exchange process may take up to 15 days. If you are exchanging for a different size, please specify the new size. For exchanges involving different products, provide the details of the desired item.

If you have any questions or need further assistance, feel free to contact our support team number - 8749886633 Thank you for your understanding and cooperation.

 

Return : We don’t take returns on items sold once.
Damaged/Wrong Delivery: If it’s a damaged/defective product, incorrect item sent, we will replace the product with the next fastest possible courier facility. However, when a product is shipped from our warehouse it goes under 3 layers of quality check and we record the process for your reference as well. Still, if there is an issue with the product we would resolve it for you.